Ubuntu One help

The following steps can be followed to completely remove the Ubuntu One client software, then reinstall, and test that the new install is working properly.

Removing Ubuntu One Client

Run the following in a terminal session:

killall ubuntuone-login ubuntuone-preferences ubuntuone-syncdaemon

sudo rm -rf ~/.local/share/ubuntuone

rm -rf ~/.cache/ubuntuone

rm -rf ~/.config/ubuntuone

mv ~/Ubuntu\ One/ ~/UbuntuOne_old/``

If you have UDFs, rename the respective folders. E.g. if you were syncing Documents folders, rename it to Documents_old.

Delete Ubuntu One token

Open the Dash by clicking the Ubuntu Logo in the upper left corner. Type: Passw . Click Passwords and Encryption Keys. Go to the Passwords tab, click to expand the Password folder, delete the entry called "Ubuntu One"

In a terminal session run:

sudo apt-get purge ubuntuone-client python-ubuntuone-storage*

Reinstalling Ubuntu One Client

And to reinstall the Ubuntu One client software, continue by following these steps:

In a terminal session run:

sudo apt-get install ubuntuone-client ubuntuone-client-gnome ubuntuone-control-panel-qt ubuntuone-client-proxy

sudo apt-get install --reinstall ca-certificates

Ubuntu SSO app will be opened that will allow you to create new Ubuntu SSO account and associate your computer with Ubuntu One.

Testing The New Ubuntu One Client Install

And, finally, to ensure your account is working properly, do the following:

Put a small text file in the newly created ~/Ubuntu One/ directory and make sure that syncs correctly, if not, please see whether this can be due to maintenance: https://wiki.ubuntu.com/UbuntuOne/Status

If all goes well this far, move the files and folders from ~/Ubuntu One_old/ to ~/Ubuntu One/ and the sync should happen

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